Privacy policy

PRIVACY POLICY

Last updated: June 16, 2026

This Privacy Policy explains how Supreme Doll, operated by Gozzi Jef (“Supreme Doll,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit, use, or make a purchase from https://snnzz.shop (the “Site”), contact us, or otherwise interact with our services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information.

A. Contact and account information

• Name;
• Billing and shipping address;
• Email address;
• Telephone number;
• Account login information, if customer accounts are enabled; and
• Communication preferences.

B. Order and transaction information

• Products viewed, added to cart, ordered, returned, or refunded;
• Order number and transaction history;
• Shipping method and delivery information;
• Discount or promotional information;
• Payment status; and
• Fraud-prevention and transaction verification information.

Payment information is processed by Shopify and/or our payment service providers. We generally do not receive or store full payment card numbers.

C. Device and usage information

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Referring pages;
• Pages viewed and actions taken;
• Date and time of visits;
• Cookie identifiers;
• Approximate location derived from an IP address; and
• Advertising or analytics identifiers.

D. Customer-service information

• Messages sent to us;
• Return and refund requests;
• Product reviews or feedback;
• Photographs submitted for damaged or incorrect items; and
• Other information you voluntarily provide.

2. HOW WE COLLECT INFORMATION

We collect information:

• Directly from you when you place an order, contact us, create an account, subscribe to marketing, or submit a return request;
• Automatically through cookies, pixels, logs, and similar technologies;
• From Shopify and service providers that support our store;
• From payment processors, shipping carriers, fraud-prevention providers, analytics providers, and advertising partners; and
• From publicly available sources where legally permitted.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process payments and fulfill orders;
• Arrange shipping and provide tracking information;
• Communicate about orders, returns, refunds, and customer support;
• Maintain and improve the Site;
• Personalize the shopping experience;
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
• Comply with tax, accounting, recordkeeping, legal, and regulatory obligations;
• Enforce our Terms of Service and other policies;
• Send marketing communications where permitted and according to your choices;
• Measure advertising and website performance;
• Understand how customers use the Site; and
• Establish, exercise, or defend legal claims.

4. COOKIES AND SIMILAR TECHNOLOGIES

The Site may use cookies, pixels, local storage, and similar technologies to:

• Keep the Site and shopping cart functioning;
• Remember preferences;
• Authenticate users;
• Analyze traffic and performance;
• Prevent fraud;
• Measure advertising effectiveness; and
• Provide or personalize marketing where permitted.

Some cookies are necessary for the Site to function. Other cookies may be optional depending on your location.

You can control cookies through your browser settings and, where available, through the cookie-preference tool on the Site. Blocking certain cookies may affect Site functionality.

5. MARKETING COMMUNICATIONS

We may send promotional emails or messages when you have consented or when otherwise permitted by law.

You may unsubscribe by:

• Clicking the unsubscribe link in a marketing email; or
• Contacting support@snnzz.shop.

Unsubscribing from marketing does not stop transactional communications relating to orders, payments, shipping, returns, security, or policy updates.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including:

• Shopify, which hosts and supports our online store;
• Payment processors and financial institutions;
• Shipping carriers, logistics providers, and fulfillment partners;
• Fraud-prevention, cybersecurity, and identity-verification providers;
• Website hosting, cloud storage, email, and customer-support providers;
• Analytics, advertising, and marketing providers;
• Professional advisers, including accountants, insurers, consultants, and legal counsel;
• Government authorities or law enforcement when required by law or necessary to protect rights and safety; and
• A buyer, successor, or other relevant party in connection with a merger, financing, reorganization, sale of assets, or transfer of business.

We do not sell personal information for money. However, certain advertising or analytics activities may be treated as a “sale,” “sharing,” or use for targeted advertising under some privacy laws. Where applicable, you may have the right to opt out.

7. SHOPIFY

Our store is hosted on Shopify. Shopify processes personal information to provide its commerce platform, checkout, fraud prevention, payment, and related services.

Shopify may process information according to its own privacy documentation and legal obligations. Your information may be processed in countries other than the country in which you live.

8. ADVERTISING AND ANALYTICS

We may use analytics and advertising services, including services provided by Google or other platforms, to understand Site use, measure campaigns, and show relevant advertising.

These providers may collect information through cookies, pixels, or similar technologies and may combine it with information collected from other websites or services, subject to their own policies and your available choices.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing orders and customer-service requests;
• Maintaining tax, accounting, and transaction records;
• Resolving disputes;
• Preventing fraud;
• Enforcing agreements; and
• Meeting legal obligations.

Retention periods vary depending on the type of information and applicable requirements. When information is no longer required, we may delete, anonymize, or securely dispose of it.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure.

You are responsible for keeping any account password confidential and for notifying us if you suspect unauthorized account activity.

11. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Request a portable copy of certain information;
• Restrict or object to certain processing;
• Withdraw consent where processing is based on consent;
• Opt out of marketing communications;
• Opt out of certain targeted advertising, sale, or sharing activities; and
• Appeal a decision concerning a privacy request, where required by law.

These rights may be subject to legal exceptions.

To submit a request, email support@snnzz.shop with the subject line “Privacy Request.” Please state your name, contact information, state or country of residence, and the right you wish to exercise.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

12. CHILDREN’S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact support@snnzz.shop so that we can review and, where appropriate, delete the information.

Products sold on the Site may not be suitable for every age group. Customers should review product descriptions, labels, warnings, and age recommendations before purchase or use.

13. INTERNATIONAL DATA PROCESSING

Although Supreme Doll is operated from the United States, service providers may process personal information in other countries.

Those countries may have privacy laws different from the laws where you live. Where required, we or our service providers use legally recognized safeguards for international transfers.

14. THIRD-PARTY LINKS

The Site may contain links to third-party websites or services.

We are not responsible for the privacy, security, accuracy, or practices of third parties. Review their privacy policies before providing personal information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, technology, legal obligations, or services.

The updated version will be posted on the Site with a revised “Last updated” date. Material changes may be communicated through the Site or by other appropriate means.

16. CONTACT US

For privacy questions, requests, or complaints, contact:

Supreme Doll
Operated by: Gozzi Jef
1074 Arbor Court
Cheyenne, Wyoming 82003
United States

Email: support@snnzz.shop
Phone: +1 (307) 259-5221
Website: https://snnzz.shop